Shipping policy

Shipping & Delivery Policy

Last updated: 25 September 2026

1. Where we deliver

We deliver across India, to more than 19,000 pin codes. We do not ship outside India at present. If your pin code is not serviceable, checkout will tell you, and any payment already made is refunded in full.

2. Shipping charges

Free delivery on all orders of Rs 499 and above
Rs 49 flat on orders below Rs 499
Cash on Delivery is available across India. Any COD handling fee is shown at checkout before you confirm.

3. Dispatch time

Orders are dispatched within 1 to 2 working days of confirmation. Orders placed on a Sunday or a public holiday are processed on the next working day. Cash on Delivery orders are dispatched only after we confirm them by phone or WhatsApp, so please stay reachable.

4. Delivery time

After dispatch, typical delivery times are:

Gujarat: 7 to 9 working days. Our stock ships from a warehouse in Gujarat, so orders within the state arrive soonest.
Rest of India: 8 to 12 working days.
Remote areas, hill states, the North East and the islands: 12 to 17 working days.

These are estimates given in good faith, not guarantees. Weather, strikes, festivals, elections and courier delays can extend them, and those are outside our control.

5. Tracking

You receive a tracking number by SMS, WhatsApp or email once the parcel is handed to the courier. Tracking can take up to 24 hours to start updating.

6. Address accuracy

Please check your address, pin code and phone number before paying. We dispatch to the address exactly as entered. Once an order is dispatched the address cannot be changed. A parcel returned because the address was wrong or incomplete may be re-shipped only after the shipping charge is paid again.

7. Delivery attempts

Couriers normally make up to three delivery attempts. Please keep your phone reachable. If all attempts fail, the parcel returns to the warehouse and is treated as an undelivered order under our Return & Refund Policy.

8. Receiving your parcel

Please check the parcel before accepting it. If the outer packaging is torn, opened, wet or clearly tampered with, refuse the delivery and tell us the same day. We strongly recommend filming one continuous unboxing video — it is required for any damage, breakage, missing-item or wrong-item claim.